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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael & Charlyne Evertson

February 3, 2026

5  out of  5
rating by Michael & Charlyne Evertson
"Was shopping for A new homeowners insurance policy for our home in Prescott Valley, Arizona. Received a call back from State Farm, Makayla Chadwick’s office. After gathering our information, we received a call back with a quote for the homeowners insurance policy’ It was very close to a 50% reduction cost from the policy we had from a company out of California. I then inquired about an automobile policy, that’s when they mentioned a bundled quote for vehicle and homeowners insurance. I was not only blown away by their professionalism and covering all the nuances of both policies, the quote and the actual cost saved us a great deal of money. We are very happy with Makayla‘s office staff and helpful information whenever we’re in contact."
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Steve Davis

February 3, 2026

5  out of  5
rating by Steve Davis
"We appreciate the fantastic services your office provides."
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Tusanne Cordes

February 3, 2026

5  out of  5
rating by Tusanne Cordes
"Makayla is a rock star agent . She always gets back to me right away . I’ve checked rates and State Farm is always the best rates but the customer service is worth its weight in gold ."
We responded:
"Thank you for your glowing review! We're thrilled that our agent’s prompt service and our competitive rates meet your expectations. It’s wonderful to know you value our customer service highly."
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Brooke Cusick

January 22, 2026

5  out of  5
rating by Brooke Cusick
"Service is fast, custom, and efficient!! Highly satisfied"
We responded:
"Thank you for your wonderful review and for trusting us with your business!"
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Heather Meeks

January 22, 2026

5  out of  5
rating by Heather Meeks
"I have both my car, and renters insurance thru State Farm. Makayla and her team are wonderful! My parents are the ones who told me to go thru them and im very happy I did!"
We responded:
"Thank you for your kind words and for being a valued customer. We appreciate your support"
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LadyJane

January 21, 2026

5  out of  5
rating by LadyJane
"I've had State Farm for over 20 years. I don't have any complaints, the folks are very customer focused and friendly."
We responded:
"Your 5-star rating and kind comments mean the world to us. Thank you!"
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eyeugrad1

January 21, 2026

5  out of  5
rating by eyeugrad1
"The State Farm office of Chadwick Insurance Agency in Prescott Valley, AZ is outstanding! The people are well informed and go out of their way to help clients. I have been with State Farm since 1973 which is a testament to the company. By the way, our rates just went down."
We responded:
"It’s fantastic to know you had a positive experience. Thank you for the 5-star rating!"
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Sally McWaters

January 20, 2026

5  out of  5
rating by Sally McWaters
"Been w State Farm "forever ". Have had great service and coverage. Have home, auto, boat, quad ... The Chino Valley branch is been great and super people to deal with. Highly recommend, which I have done. 👍👍👌👌❤️❤️"
We responded:
"Thanks for your support and the excellent review. We hope to see you again soon!"
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Angel Haight

January 20, 2026

5  out of  5
rating by Angel Haight
"They have been phenomenal with my two grandsons car insurance policies. I couldn’t ask for better service."
We responded:
"Hi Angel! Thanks for the amazing review! We’re honored to have you as a customer."
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Dean Thew

January 20, 2026

5  out of  5
rating by Dean Thew
"Love Makayla and love State Farm. The team was able to drive my car rates down without me asking. Very much appreciate how they look after their customers."
We responded:
"Your satisfaction is our top priority. Thanks for the glowing review!"
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Rose Benassi

January 20, 2026

5  out of  5
rating by Rose Benassi
"Great Service, always courteous and willingness to assist. We have our Car Insurance and Renters Insurance and have received great discounts. I would recommend Makayla Chadwick -State Farm Insurance to anyone."
We responded:
"Hi Rose, we’re grateful for your review and look forward to serving you again."
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Paul Fields Sr

January 16, 2026

5  out of  5
rating by Paul Fields Sr
"Thanks, great to hear. Glad your looking out for us."
We responded:
"Your positive review means a lot to us. Thanks for taking the time to share your experience!"
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Sharla

January 15, 2026

5  out of  5
rating by Sharla
"Makayla and her team are amazing! I can’t say enough great things about them. They are incredibly knowledgeable, responsive, and truly care about their clients. Every question I have ever had was answered clearly, and they made the entire process smooth and stress-free. It’s rare to find a team that is both professional and genuinely kind. I feel confident knowing I’m in good hands and highly recommend them to anyone looking for excellent insurance service."
We responded:
"Thank you so much for your kind words and 5-star review! We're thrilled to hear you had a great experience with us."
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mark moreno

January 15, 2026

5  out of  5
rating by mark moreno
"Saving me money"
We responded:
"We appreciate your thoughtful review and are glad we could meet your expectations."
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Patricia Lorette

January 15, 2026

5  out of  5
rating by Patricia Lorette
"Prompt response to any questions I have. Friendly, helpful help at the office. Great customer service!"
We responded:
"Thank you for your support and for sharing your experience with others!"
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Gregg Achtenhagen

January 14, 2026

5  out of  5
rating by Gregg Achtenhagen
"They are very responsive whenever I have a question or comments. In addition, State Farm has been a great insurance company to work with over the years. I have people tell me SF is expensive but whenever I have shopped their pricing has been very competitive and the service excellent."
We responded:
"Thank you for choosing us and leaving such a positive review. We look forward to serving you again!"
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sandra calhoun

January 12, 2026

5  out of  5
rating by sandra calhoun
"Ongoing coverage to many vehicles! Always answer my many questions Have not compared prices. So will answer unsure on prices"
We responded:
"Thank you Sandra. We are always here for all the insurance questions and happy to help. Thank you for choosing us. Have a fantastic week. "
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Brenda Cusick

January 11, 2026

5  out of  5
rating by Brenda Cusick
"As a former insurance agent, I always recommend people shop for a good AGENT, not just the best rate. You want someone with good (licensed) staff who know coverages and sell proper coverage for your wealth protection. Makayla and her staff ARE that kind of agency and I highly recommend them. Kimberlee was very quick to do our quotes, polite and thorough. With their kind help - we saved almost $1,500 a year."
We responded:
"Your positive review made our day! Thanks for trusting State Farm with your insurance. We're always here to help."
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Datsrt (Datsrt)

January 9, 2026

5  out of  5
rating by Datsrt (Datsrt)
"Great communication Fay all staff with meeting my insurance needs. Great agent!"
We responded:
"Thank you for choosing us and for your kind words. We’re grateful for your support!"
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John Hofer

January 9, 2026

5  out of  5
rating by John Hofer
"Everyone at the Makayla Chadwick has always been responsive to any of our insurance needs and questions. I have been with State Farm for over 50 years and belief this office gives me the highest level of rates and service."
We responded:
"Hi John! We’re so happy to hear you’re satisfied with our service. Thanks for the great review!"
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Blanca Gonzalez

January 9, 2026

5  out of  5
rating by Blanca Gonzalez
"Alma & Cloe is always great and answers all my questions"
We responded:
"Hi Blanca!! We truly appreciate your kind review and your trust in our team."
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Ashley Duckworth

January 9, 2026

5  out of  5
rating by Ashley Duckworth
"Stateferm has been the easiest and best insurance company by far. They don’t just raise my rates every 6 months and they communicate quickly when needed. I highly recommend them."
We responded:
"Hi Ashley!! Thank you for the kind review! We are happy to hear that you had a much better experience! It is our job to make insurance as painless as possible! Welcome to the family!"
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Marisa Cain

January 9, 2026

5  out of  5
rating by Marisa Cain
"State Farm has made car and home insurance easy and stress-free. Any time we’ve had questions, they’ve been quick to help and very thorough. Excellent customer service and reliable coverage!"
We responded:
"Hi Marisa! We appreciate you taking the time to leave such a thoughtful review. Thank you!"
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Cynthia contreras

January 8, 2026

5  out of  5
rating by Cynthia contreras
"I set up an appointment and got a quote from Brian then came in and finalized things with Makayla. It was fast and easy. The atmosphere was nice, clean and relaxing. We had great conversation and an over all great experiences. I would recommend checking them out for all your insurance needs. (I got auto and renters, I will be going back for life insurance soon). 4/26/24 I have since added my oldest to my auto insurance and purchased a title bound for a project car for my son, it was quick and easy. The atmosphere in the office is friendly as always! I will be going back soon to and my youngest son to my auto plan (pending drivers permit lol). Everyone in the office is helpful and easy to talk to."
We responded:
"Thank you for taking the time to share your experience with our agency and for recommending our services to others, Cynthia! It is a compliment to us all. We appreciate you recognizing Makayla's efforts to provide you with the customer care that you deserve. It is our pleasure to be able to help you with any of your insurance questions or needs. We are honored to have earned your business and we look forward to helping you with your insurance needs for many years to come! Welcome to our agency family, Cynthia!"
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Phoenix Psychic Fair

January 8, 2026

5  out of  5
rating by Phoenix Psychic Fair
"Wonderful to work with!!!"
We responded:
"Thank you for your wonderful review and for trusting us with your business!"