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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Adam Gunkel

April 22, 2025

5  out of  5
rating by Adam Gunkel
"Melissa is awesome she deals with my mental illness better than the mental health clinics if you want a fantastic insurance agent and a fantastic experience look no further than Melissa Chadwick"
We responded:
"Thank you for your kind words! We're thrilled to hear that Melissa provided you with such a supportive and exceptional experience. "
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Shannon Kaye Germanos

April 16, 2025

5  out of  5
rating by Shannon Kaye Germanos
"We recently bought a new home in Prescott Valley. After doing some research, we decided to work with Makayla Chadwick's State Farm Office. From the first phone call, we've worked with Kyle Roeder. He is incredibly knowledgeable and helpful. We talked at length about the various coverages and amounts. Kyle walked us through all the various policies for our home, autos, umbrella, and personal articles. We're so happy we have partnered with this State Farm office. The customer service is absolutely top tier. If you haven't shopped your insurance policies in a while, give this office a call. We're currently saving a lot of money over the other options and getting unparalleled service as well."
We responded:
"Thank you for your kind words! We're thrilled to hear about your positive experience and savings with Kyle. Thank you for choosing us and I hope you enjoy your new house. Have a great weekend!"
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Samantha Beadencup

April 12, 2025

5  out of  5
rating by Samantha Beadencup
"I just wanted to send a quick thank you to Jessica. My family and I are talking about where we would like to move. I wanted to get more information on the area and find out what insurance would cost us in Arizona. Jessica was very knowledgeable and quick to help. She shared that she has been in Arizona for over 10 years and we connected as she is also a mom of two. She was able to break everything down so it was easy to understand and she gave me many different options and ideas to consider. If we end up moving to the area, I will definitely be giving Jessica a call to handle all of our insurance needs! She was easy to work with!"
We responded:
"Thank you for your glowing review! We're thrilled to know that Jessica's extensive knowledge and helpfulness made your insurance inquiries clear and efficient. We truly appreciate your trust and look forward to serving your future needs. Have a great week."
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Melissa McGrath

April 11, 2025

5  out of  5
rating by Melissa McGrath
"Jessica Belling looked through all my info and was very quick and helpful in saving me money on my renters and auto insurance through this office as well as finding a great option for life insurance."
We responded:
"Thank you for the great review! We're thrilled to hear how helpful Jessica was in finding you the best options for your insurance needs. We pride ourselves on providing high-quality, efficient service."
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Betsy Gravel

April 10, 2025

5  out of  5
rating by Betsy Gravel
"Jessica gave us quotes on our vehicles, RZR, and RV with real savings so we wil be switching over to State Farm. Jessica was extremely helpful, knowledgeable, and most importantly, professional. She gets 10 stars from us. It was a real pleasure doing business with Jessica.."
We responded:
"Thank you for your feedback! We're thrilled to hear about your positive experience and the savings Jessica helped you achieve. "
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Jessica Belling

April 10, 2025

5  out of  5
rating by Jessica Belling
"Beginning my career with Makayla Chadwick State Farm has been an incredible experience! From day one, I've felt welcomed and valued as part of the team. The company culture is genuinely supportive and inclusive, fostering an environment where everyone’s ideas are heard and appreciated. We celebrate each other’s successes and work together to overcome challenges. Overall, I couldn't ask for a better place to grow my career. I highly recommend Makayla Chadwick State Farm to anyone not just looking for insurance quotes but joining an insurance family!"
We responded:
"Thank you for the wonderful review! We are thrilled to hear about your positive experience and your appreciation for our supportive and inclusive culture. It's great to have you as part of our family, and we're excited to see your career flourish with us!"
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Renee Cook

March 10, 2025

5  out of  5
rating by Renee Cook
"I highly recommend Kyle at State Farm in Prescott Valley. We just switch over our home/auto policy and the savings was unbelievable. I wish I would have switched sooner."
We responded:
"Thank you for your five-star review! We're thrilled to hear about your savings with Kyle and appreciate your recommendation. I am glad we could help you with your home insurance and auto insurance needs. "
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J Cauthen

March 7, 2025

5  out of  5
rating by J Cauthen
"Kyle R is awesome! I called in with questions about renewal and billing that I wasn’t able to understand. He took more than a few minutes to go through past and new policies and provide me with all the information I needed. The folks working here, and especially Kyle, have always been great and willing to work with us!"
We responded:
"We're thrilled to hear Kyle provided such excellent support and clarity with your insurance needs! Thank you for acknowledging the dedication of our team. Have a great week!"
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Katie Citrenbaum

March 6, 2025

5  out of  5
rating by Katie Citrenbaum
"They always deliver outstanding customer service and go above and beyond to ensure every interaction is smooth and pleasant. Makayla and her team are incredibly knowledgeable, always ready to answer any questions with a kind and friendly attitude. It's clear they truly care about their clients, and it's always a pleasure to work with them. If you're looking for exceptional service and peace of mind, this agency is the way to go!"
We responded:
"Thank you for your glowing review! We're thrilled to hear about your positive experiences and our commitment to exceptional service. It's our pleasure to provide you with the peace of mind you deserve!"
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DanB

March 5, 2025

5  out of  5
rating by DanB
"Makayla was definitely helpful , kind and supportive. She is on point If it comes to your insurance policy .I highly recommend this place ! Thank you once again for your help"
We responded:
"Thank you for your kind words! We're glad to hear that you received the supportive and helpful service we strive to provide. Your recommendation means a lot to us!"
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Stat Geek

March 1, 2025

1  out of  5
rating by Stat Geek
"When I got a Homeowner's Policy renewal with a large, unexplained increase, I asked a simple question..."Why did my rate go up so much?". The answer I got in return was "Because we had a rate increase". Any insurance agent that would give such an idiotic answer does not deserve my business. I cancelled my Homeowners and two car policies. ABOUT THEIR RESPONSE They're trying to weasel their way out by claiming my review wasn't meant for them. Total nonsense. What I said is true and is about Makayla Chadwick Insurance of Prescott Valley, AZ. I have all the documentation."
We responded:
"Thank you for providing feedback. Unfortunately, we looked into our records and cannot find any occurrence that fits this description. I do not believe this was intended for our business as it doesn't seem to match anything that has happened recently. Please feel free to call our office and I would be happy to help in any way I can. Have a great week. "
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Cindy Kelsey

February 28, 2025

5  out of  5
rating by Cindy Kelsey
"Meet with Makayla to review policy and address concerns about Az. Insurance because of all the California fires. She eased my concerns"
We responded:
"We're glad to hear that your concerns were alleviated after meeting with Makayla. Thank you for trusting us with your insurance needs and sharing your positive experience."
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Nicole Miller

February 25, 2025

5  out of  5
rating by Nicole Miller
"★★★★★ Makayla with State Farm is absolutely fantastic to work with! She has helped me with my auto, home, and life insurance and even took the time to explain short-term disability in a way that made sense. Her knowledge and dedication to her clients are unmatched. Beyond that, she is a pillar in the community, always looking out for others and providing top-notch service. If you’re looking for an agent who truly cares and goes the extra mile, I highly recommend Makayla!"
We responded:
"Thank you for your kind words! I am glad we were able to help you out with auto insurance, home insurance, and life insurance. We are always here to help any way we can. "
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Ross Lisee

February 25, 2025

5  out of  5
rating by Ross Lisee
"Makayla and her team are simply amazing! They take the time to understand insurance needs and make getting the right coverage easy and stress-free. Highly recommend!"
We responded:
"Thank you for the wonderful review! We're thrilled to hear that our commitment to understanding and easing your insurance process stood out. Your recommendation means a lot to us!"
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Dennis Coffey

February 24, 2025

5  out of  5
rating by Dennis Coffey
"Chloe Marsh (an associate at the Makayla Chadwick State Farm Insurance Agency in Prescott, AZ) deserves a nice bonus for her fine customer service! Dennis L. Coffey"
We responded:
"Thank you for the great review, Dennis! We're thrilled to hear about your positive experience with Chloe and proud of the quality service our team provides."
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Corky Bishop

February 12, 2025

5  out of  5
rating by Corky Bishop
"Makayla made everything so easy. Thank you . If you should need insurance, this is the place to go."
We responded:
"We’re thrilled to hear that you had a positive experience! Thank you for acknowledging the effort we put into making our services top-notch."
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Gavan Blackburn

February 8, 2025

5  out of  5
rating by Gavan Blackburn
"Helped with auto insurance quote"
We responded:
"Thank you for your feedback! We're glad our service met your needs for auto insurance. We truly prioritize high-quality service for our clients. Have a fantastic week!"
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Laura Philips

February 7, 2025

5  out of  5
rating by Laura Philips
"Makayla was the best! Professional, kind and actually saved us money. Thank You!!"
We responded:
"We're thrilled to hear about your positive experience! Makayla's commitment to professional and kind service shines through. Thank you for your feedback!"
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Kevin Barnard

January 25, 2025

5  out of  5
rating by Kevin Barnard
"Super friendly, transparent and informative! Got me a smoken deal, made the switch over for me seemless, HIGHLY recommend!!!! A++++++"
We responded:
"Thank you for the wonderful review! We're thrilled to hear you found our service friendly, transparent, and helpful in securing a great deal. Your recommendation means a lot to us!"
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Jenna Pinarelli

January 22, 2025

5  out of  5
rating by Jenna Pinarelli
"Makayla was a pleasure to deal with not only did she save us money she was super knowledgeable and very friendly."
We responded:
"Thank you for your kind words! We're thrilled to hear that you appreciated the knowledgeable and friendly service. It's always our goal to provide valuable savings and clear information."
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Tim Cullen

December 20, 2024

5  out of  5
rating by Tim Cullen
"Amazing experience! Went in for a quote and left with 3 new policies, saving me so much money, compared to my previous insurance company. Kyle went through everything in detail and matched my insurance coverage completely. I would highly recommend at least a visit with them for any insurance needs."
We responded:
"Thank you for choosing us Tim. We are glad we were able to help you with your insurance needs. We are always here to help. Have a great week!"
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Brittany King

November 8, 2024

5  out of  5
rating by Brittany King
"I currently work here at Makayla Chadwick State Farm, and it is such an amazing place to work at! Makayla is very driven and cares so much about the work that she does for all of our customers! She works hard and diligently to get customers the best rates, as well as keeping great relationships with each and every one of them! I highly recommend working here if you ever get the opportunity. Makayla is so humble and understanding, and wants nothing but growth and success for you! She and her family are very involved in the community of Prescott/Prescott Valley, always doing events and volunteer work. I hope to continue growing with her and her company for years to come 😊"
We responded:
"Thank you so much Brittany. We love having you on our team. We cannot wait to see how you grow with the team for the years to come. Have an amazing weekend!"
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Fabian Villalobos

November 6, 2024

5  out of  5
rating by Fabian Villalobos
"Makayla was amazing to work with. Any questions that I had was crystal clear after Makayla explained and answer any question I tossed at her. 10/10 WOULD Recommend"
We responded:
"Thank you Fabian! We appreciate you leaving us this feedback. We are always here for all the insurance questions. Have a great week!"
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Alius Majorovas

October 6, 2024

5  out of  5
rating by Alius Majorovas
"Great Service! Highly recommend!"
We responded:
"Thank you Alius! We appreciate you taking the time to leave us this feedback and the 5-star review. We are always here to help whenever you need us. Have a great week!"
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Theresa Loftis

September 24, 2024

5  out of  5
rating by Theresa Loftis
"Always have a good experience when dealing with the team at State Farm (Makayla Chadwick) Shout out to Katt Lawhorn for helping me add and adjust my policies with ease! Thank you!"
We responded:
"Thank you for taking the time to leave us a review, Theresa. We appreciate the 5-star rating and the amazing feedback. We are always here for you if you ever need us. Have a great weekend!"