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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Wendi Lancy

March 11, 2026

5  out of  5
rating by Wendi Lancy
"Makayla's office just let us know our auto rates went DOWN $224! We appreciate her being proactive getting us the best coverage at the best prices!"
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Anthony DeAngelis

March 10, 2026

5  out of  5
rating by Anthony DeAngelis
"I've been a policy holder with State Farm through agent Makayla Chadwick for the past 5 years and I've been nothing but pleased with her and her office staff and will continue to be a customer there for the foreseeable future."
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Michael & Charlyne Evertson

March 10, 2026

5  out of  5
rating by Michael & Charlyne Evertson
"Was shopping for A new homeowners insurance policy for our home in Prescott Valley, Arizona. Received a call back from State Farm, Makayla Chadwick’s office. After gathering our information, we received a call back with a quote for the homeowners insurance policy’ It was very close to a 50% reduction cost from the policy we had from a company out of California. I then inquired about an automobile policy, that’s when they mentioned a bundled quote for vehicle and homeowners insurance. I was not only blown away by their professionalism and covering all the nuances of both policies, the quote and the actual cost saved us a great deal of money. We are very happy with Makayla‘s office staff and helpful information whenever we’re in contact."
We responded:
"We’re delighted to hear you had a wonderful experience. Thank you for the 5 stars!"
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Brandie Fountain

March 10, 2026

5  out of  5
rating by Brandie Fountain
"Offered me much better rates when my old policies continued to increase astronomically each year and now, several years later, my rate has even gone down. No complaints!"
We responded:
"Your kind words made our day! Thanks for taking the time to leave such a wonderful review."
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Omar Sanchez

March 9, 2026

5  out of  5
rating by Omar Sanchez
"Always helpful"
We responded:
"Thanks for the awesome review!"
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Steve Couch

March 9, 2026

5  out of  5
rating by Steve Couch
"Makayla and her team are the best!"
We responded:
"We’re thrilled to hear you enjoyed everything. Your support means a lot!"
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Ashley Duckworth

March 9, 2026

5  out of  5
rating by Ashley Duckworth
"Once again, I want to express how great Makayla Chadwick’s office in Prescott Valley is. I called looking for a new plan for my significant other. I had to leave a voicemail but my call was returned immediately by Alma. Alma was such a delight to work with, we ended up with a new plan for half the cost. She made everything so easy and understandable for us. I highly recommend Statefarm."
We responded:
"Hi Ashley!! Thank you for the kind review! We are happy to hear that you had a much better experience! It is our job to make insurance as painless as possible! Welcome to the family!"
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Nicholas Germanos

March 5, 2026

5  out of  5
rating by Nicholas Germanos
"Excellent Customer Service and follow-up! The staff is this office is incredible. They are always very attentive and take the necessary time to answer questions. Alma is exceptional!!"
We responded:
"Thank you for your kind words! We're thrilled you enjoyed our customer service and follow-up efforts. We strive to maintain high-quality service at all times."
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Alexander Lewis

March 5, 2026

5  out of  5
rating by Alexander Lewis
"Brand new to this office as a customer already saving me money!"
We responded:
"We’re happy to know you’re satisfied with our service."
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Isaac Linzy

March 4, 2026

5  out of  5
rating by Isaac Linzy
"Great customer service, fast with quote, very helpful"
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Habana Rodriguez

March 3, 2026

5  out of  5
rating by Habana Rodriguez
"They answer all my questions in a timely matter. Help me whenever I need it with my auto insurance. No complaints. Great insurance for me and my husband."
We responded:
"Your review brightened our day! Thanks for the wonderful support."
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Steve Davis

March 2, 2026

5  out of  5
rating by Steve Davis
"We appreciate the fantastic services your office provides."
We responded:
"Hi Steve! Thank you for choosing us and for your kind words. We’re grateful for your support!"
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charise mccray

March 2, 2026

5  out of  5
rating by charise mccray
"Fast claims"
We responded:
"We truly appreciate your kind review and your trust in our team."
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Wendell Golden

February 28, 2026

5  out of  5
rating by Wendell Golden
"Very helpful and saved us over a thousand dollars I will recommend them to all my friends!"
We responded:
"We appreciate your positive feedback and look forward to welcoming you back soon!"
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Christopher Burd

February 20, 2026

5  out of  5
rating by Christopher Burd
"Makayla and Chloe are the best! Not only do they save me money, they also provide some of the best customer service I’ve ever seen in an insurance company!! Highly recommended!!"
We responded:
"Your feedback is invaluable to us. Thanks for the 5-star rating!"
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Rito Gutierrez

February 19, 2026

5  out of  5
rating by Rito Gutierrez
"Makayla and staff always friendly, helpful and on point. 👍"
We responded:
"We’re thrilled you’re pleased with our service. Thank you for the kind words!"
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Patrick Agnew

February 17, 2026

5  out of  5
rating by Patrick Agnew
"Awesome group of people that have taken care of me and my family State Farm has for over 20 some years now thank you guys for everything I would highly recommend them for all your insurance needs I have filed ah few claims with State Farm in the past and there was no questions asked and they cut me ah check in ah timely manner please be safe and God bless always !!"
We responded:
"Thank you for your glowing review! We're thrilled to hear about your positive experience and longstanding relationship with us. Your satisfaction is our top priority!"
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Adam Malouf

February 12, 2026

5  out of  5
rating by Adam Malouf
"Makayla and her team at State Farm are great."
We responded:
"Thank you for the 5-star rating! We're thrilled to hear you're satisfied with our service quality. Your feedback is greatly appreciated!"
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d a

February 12, 2026

5  out of  5
rating by d a
"One of my car premiums was just lowered! Now that's great customer service. 👍"
We responded:
"It’s fantastic to hear you’re happy with our service. Thanks for the 5-star rating!"
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Carol Brown

February 12, 2026

5  out of  5
rating by Carol Brown
"Great group of people and also deliver on what I need."
We responded:
"Thanks for your generous review! We’re glad you enjoyed working with us."
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Rachel Edmondson

February 11, 2026

5  out of  5
rating by Rachel Edmondson
"Great rates at state farm"
We responded:
"We truly appreciate your kind review and your trust in our team. "
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m k

February 9, 2026

5  out of  5
rating by m k
"Makayla and her team do an amazing job of finding the best rates for the best coverage. Also we love how she is so involved in helping our local community."
We responded:
"We’re so happy to hear you’re satisfied with our service. Thanks for the great review!"
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Elias Jalifi

February 6, 2026

5  out of  5
rating by Elias Jalifi
"Great service all the time! Very satisfied 😊"
We responded:
"Thank you Elias!"
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Roxanne Bame

February 4, 2026

5  out of  5
rating by Roxanne Bame
"When I needed some quick information, i got what i needed quickly and easily. Whenever i call they are friendly and helpful. We recently had a review of all the policies to make sure we had what was needed and Makayla never pushed for more than what we needed or wanted. I highly recommend this office!"
We responded:
"Thank you for leaving us this review Roxanne! We strive to make insurance as painless as possible! We appreciate your business!!!"
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Justine Horne

February 3, 2026

5  out of  5
rating by Justine Horne
"Every year my rates get lower! They were very fast at handling my claim and have great customer service! I highly recommend Makayla's office!"
We responded:
"It’s customers like you who make all the difference. Thanks for the 5 stars!"