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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Thomas Holst

March 16, 2024

5  out of  5 rating by Thomas Holst
"I've had consistently good service here. They are very kind and responsive and have helped quite a lot with helping me create a policy that fits my situation."
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Rick D'Arcy

March 14, 2024

5  out of  5 rating by Rick D'Arcy
"Very happy with everything that they help me with .And saving me money. Professional kind And friendly thank you."
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Ashley Shafer

March 11, 2024

5  out of  5 rating by Ashley Shafer
"We moved out to Prescott and then out to Chino Valley a few years back, and Makayla and her team have always been the best! They are upfront and honest with any situation. Everything you need with an insurance agent."
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Roxanne Bame

March 6, 2024

5  out of  5 rating by Roxanne Bame
"When I needed some quick information, i got what i needed quickly and easily. Whenever i call they are friendly and helpful. We recently had a review of all the policies to make sure we had what was needed and Makayla never pushed for more than what we needed or wanted. I highly recommend this office!"
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Ashley Batcheller

February 27, 2024

5  out of  5 rating by Ashley Batcheller
"Timothy was very helpful and prompt to provide me with information I requested."
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Alyx Roberts

February 24, 2024

5  out of  5 rating by Alyx Roberts
"Today I had the opportunity to deal with Timothy Campbell and honestly words can’t describe how satisfied I am with my Experience with him. He was great to work with excellent customer service overall, I would recommend Timothy to everyone. Thanks again, Timothy"
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greg weeks

February 21, 2024

5  out of  5 rating by greg weeks
"We're preparing for a move to Prescott Valley from Georgia. There's enough anxiety in moving, let alone taking care of the details like insuring your new home and your vehicles. I've always had good service from State Farm, but Tim Campbell hit a home run in taking care of our needs. He was courteous, professional, and timely in getting us a quote and then making sure our vehicles are covered. I really appreciate it when you get real customer service like Tim provided! Greg"
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codi Anderson

February 13, 2024

5  out of  5 rating by codi Anderson
"Makala is awesome!! It was so easy to start our new policy with her. She answered all my questions and made sure it was done that day."
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Nancy Barr

February 8, 2024

5  out of  5 rating by Nancy Barr
"I have been with State Farm for 50+ years. We moved from California to Arizona a year ago and found Makayla Chadwick as our new agent. She is really knowledgeable and helped to get the best rates on home and auto insurance."
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Kim Wlodarczak

February 7, 2024

5  out of  5 rating by Kim Wlodarczak
"Timothy Campbell is the best! I am going to receive better coverage and the premium is less than my previous insurance company. Thank you!"
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Sue Sowders

February 2, 2024

5  out of  5 rating by Sue Sowders
"Katt was easy to talk to, very knowledgeable and quick with follow through. Great job!"
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Gail Sandham

February 1, 2024

5  out of  5 rating by Gail Sandham
"Excellent timely service and response. Katt Lawhorn was very professional and quick to respond. Have had multiple contacts and Katt is how excellent employees should be."
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Paul Soufl

January 26, 2024

5  out of  5 rating by Paul Soufl
"Great service and saved me over 1000$ for the year. So glad I called and asked for a quote!!!!"
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Pete Ekedal

January 24, 2024

2  out of  5 rating by Pete Ekedal
"Not happy with state farm not a good company to do business with to many delays getting refunds and reimbursement from an accident always have an excuse been waiting for a check that was issued on 01/03 coming from Illinois still not here ."
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Brandy

January 23, 2024

5  out of  5 rating by Brandy
"Makayla and her team have always provided me with top quality service and go the extra mile. I love knowing that I’m protected by such wonderful people."
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D C

January 23, 2024

5  out of  5 rating by D C
"Working with Timothy has been nothing but amazing! Handled my situation with ease and enjoyable customer service!"
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Jeanne Hesler

January 18, 2024

5  out of  5 rating by Jeanne Hesler
"Timothy Campbell got back to me promptly answering all my rental dwelling insurance questions. A pleasant, professional experience."
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Kayleigh Combs

January 17, 2024

5  out of  5 rating by Kayleigh Combs
"I needed to start my own auto and renters insurance policy and Timothy Campbell helped me out with that. He was extremely kind, informative, and patient with any questions that I had. I would definitely recommend him to anyone looking for new insurance. I look forward to working with him :)"
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Sam Gifford

January 11, 2024

5  out of  5 rating by Sam Gifford
"Katt is great. Takes care of her clients. Thanks. Sam"
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Alisa Pattison

December 30, 2023

5  out of  5 rating by Alisa Pattison
"The number one thing I appreciate is that someone always answers the phone when I call. My questions get answered, and my changes are made. They are truly helpful and always friendly."
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Donna Milner

December 22, 2023

5  out of  5 rating by Donna Milner
"They called me back! They answered my questions! The other office I called did not. Thank you Tim for your attention."
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Tim Deherrera

December 21, 2023

5  out of  5 rating by Tim Deherrera
"The agents are really professional and helpful I had switched over from another company and they have been way better"
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Jim Wheeler

December 13, 2023

5  out of  5 rating by Jim Wheeler
"Broken windshield was handled immediately! Had a claim number and a call from the glass company within an hour! Jackie exemplifies good old fashioned customer service at a time when it seems in short supply! Great State Farm brokerage."
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Mckaylee Dodge

December 11, 2023

5  out of  5 rating by Mckaylee Dodge
"I spoke with Timothy today for a quote, i was not happy with my previous policy else where.. Timothy was able to get my policy down $100!! I am in shock and i couldn’t be happier with the customer service. Thank you"
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Micah Reimer

November 22, 2023

5  out of  5 rating by Micah Reimer
"Makayla helped me set up an umbrella liability policy for my video production business. She did an excellent job explaining everything to someone like me who doesn't know much about insurance, and she got me as many discounts as possible while still making sure the coverage was what I needed. Highly recommend Makayla and her team!"