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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tienou Sneed

October 26, 2026

5  out of  5
rating by Tienou Sneed
"I received excellent care. My previous insurance policy decided that they would not renew because of where I live… So glad to be with State Farm now"
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Ron Fremont

October 21, 2026

5  out of  5
rating by Ron Fremont
"Outstanding customer service!"
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Shannon Kaye Germanos

October 19, 2026

5  out of  5
rating by Shannon Kaye Germanos
"UPDATE: Last Tuesday (10/13/26) our college-attending kiddo was in a five-car, domino accident in Tucson. Thankfully, all involved were okay. I drove down Wednesday to start ironing things out. State Farm and their assigned accident team were beyond fantastic. They assessed the damage very quickly and determined the vehicle was a total loss. They're taking care of a rental while we search for a new vehicle. They paid the total-loss claim on Saturday, only 4 days from the morning of the accident! Wow! I'm so thankful for how professionally and quickly everything was handled. State Farm really is like a good neighbor.

We recently bought a new home in Prescott Valley. After doing some research, we decided to work with Makayla Chadwick's State Farm Office. From the first phone call, we've worked with Kyle Roeder. He is incredibly knowledgeable and helpful. We talked at length about the various coverages and amounts. Kyle walked us through all the various policies for our home, autos, umbrella, and personal articles. We're so happy we have partnered with this State Farm office. The customer service is absolutely top tier. If you haven't shopped your insurance policies in a while, give this office a call. We're currently saving a lot of money over the other options and getting unparalleled service as well."
We responded:
"Thank you for your kind words! We're thrilled to hear about your positive experience and savings with Kyle. Thank you for choosing us and I hope you enjoy your new house. Have a great weekend!"
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Sharon LeeRoeder

October 17, 2026

5  out of  5
rating by Sharon LeeRoeder
"Best State Farm Agency In The State of Arizona!! …. please give them a call if you want only the BEST!!!!"
We responded:
"Thank you so much for your review, Sharon! "
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Sharon Lopez

October 16, 2026

5  out of  5
rating by Sharon Lopez
"Go with Alma Gutierrez shes Bilingual and she can help you get a good deal with insurance and is very
friendly and professional! Can’t recommend enough."
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Tommy

October 16, 2026

5  out of  5
rating by Tommy
"Friendly, informative, and patient.Friendly and helpful staff. Thanks for all you do sure appreciate it! Plus thier communication skills are excellent!"
We responded:
"Tom, thank you for taking time out of your day to provide us with a 5 star review! It was great getting to know your needs more and to make sure your policies are where they need to be!"
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Kevin Brown

October 15, 2026

5  out of  5
rating by Kevin Brown
"We've been with State Farm ins for over 20 years. They haven't always been the cheapest, but they do have great service. Today I was notified that my insurance on our RV went down $135.00. In today's market that is awesome! Thank you Makayla Chadwick and your team!"
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JOHN DIMASSA

October 15, 2026

5  out of  5
rating by JOHN DIMASSA
"Always great help with our insurance needs. Fast and efficient service always!"
We responded:
"Thank you for leaving us a review John! We are so happy to help and be there for you! "
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Mark Roshan

October 14, 2026

5  out of  5
rating by Mark Roshan
"I'm very pleased with the level of service getting from Makayla and her professional and knowledgeable office staffs.
State Farm Insurance is my favorite company for my home and cars insurances need.
Because of Makayla leadership I'll be long time client.
Thanks.
Mark R"
We responded:
"Thank you so much for your 5-star review! We’re truly happy to hear you’ve been pleased with the service you received from Makayla, Alma, and the team. We also appreciate your trust in State Farm for your home and car insurance needs—Makayla will be glad to hear your kind words. We look forward to being your long-time provider!"
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shawn bair

October 14, 2026

5  out of  5
rating by shawn bair
"Top notch always extremely helpful and friendly I would highly recommend this amazing establishment with 5 star staff never have I been treated unfair or unjust."
We responded:
"We are so happy we could be of service to you! Thank you so much for your business and for taking the time to leave us a review! "
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Sally Mills

October 12, 2026

5  out of  5
rating by Sally Mills
"I switched to get quality service at a lower rate and that is what I have. The team have been lovely ."
We responded:
"Thank you!"
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Joe Testa

October 7, 2026

5  out of  5
rating by Joe Testa
"Really nice to have a Prompt office who responds right away…. Nice rates as well thank you again"
We responded:
"Thank you for your kind words! We pride ourselves on our prompt response and competitive rates. We're glad you had a positive experience."
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jon sandham

October 6, 2026

5  out of  5
rating by jon sandham
"Katt, continues to provide a timely ,excellent professional service . Always responds quickly with the right answers . Highly recommend this agency ."
We responded:
"Thank you for the recommendation. We appreciate your review and feedback Jon. We are always here for you whenever you need us. Have a great weekend!"
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Kalece

October 1, 2026

5  out of  5
rating by Kalece
"Alma and Makayla were so helpful and got me a killer rate on my insurance needs! They were very nice and their communication has been impeccable. Definitely recommend!!"
We responded:
"Kalece, we’re so grateful for your fantastic review! It means a lot to our team to know we exceeded your expectations."
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Mary Sanchez

September 29, 2026

5  out of  5
rating by Mary Sanchez
"Thank you so much Makayla and your staff, especially Alma for helping us with our homeowners insurance issues, what a nightmare, Alma reassured us things will work out fine, what a relief! Auto and homeowners prices are great. God bless you all."
We responded:
"We’re thrilled you’re happy with our service—thank you!"
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Christine Hummel

September 25, 2026

5  out of  5
rating by Christine Hummel
"This group is so wonderful! I was struggling with some hardships and Chloe helped me out by postponing my auto withdrawal by a couple days so I would be able to make my payment. Wonderful company to work with!!"
We responded:
"Hi Christine! Thank you so much for your review! We're so glad we were able to help!"
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Vivien Winneke

September 21, 2026

5  out of  5
rating by Vivien Winneke
"Helped me obtain cheaper auto insurance with better coverage. Always very helpful when I have a question..."
We responded:
"Your positive review truly motivates us to keep delivering our best. Thanks so much"
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Kathleen Humphrey

September 15, 2026

5  out of  5
rating by Kathleen Humphrey
"Very satisfied with the service provided by the Makayla Chadwick office"
We responded:
"Thank you for an amazing review, Kathleen! We are happy to help! "
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Gilbert Herrera

September 15, 2026

5  out of  5
rating by Gilbert Herrera
"Chloe from Makayla Chadwicks State Farm is AWESOME!! She is very helpful and always answers any questions I may have."
We responded:
"We’re thankful for your positive feedback and hope to continue serving you well"
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Paul Fiore

September 15, 2026

5  out of  5
rating by Paul Fiore
"Always helpful. Friendly people. Fast & dependable!"
We responded:
"Thank you so much Paul! We are always here for your needs!"
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Melody Nation

September 14, 2026

5  out of  5
rating by Melody Nation
"I just love Malayalam Chadwick office, always fast and efficient everytime I call or come in. Nicest insurance company i have ever been in. Love them"
We responded:
"Thank you for sharing your experience! We're thrilled to hear about the fast and efficient service you received. We strive to maintain this level of quality and are glad it made your visit pleasant!"
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Tim Cullen

September 11, 2026

5  out of  5
rating by Tim Cullen
"Amazing experience! Went in for a quote and left with 3 new policies, saving me so much money, compared to my previous insurance company. Kyle went through everything in detail and matched my insurance coverage completely. I would highly recommend them for any insurance needs. My updated insurance cards were sent to me immediately!"
We responded:
"Thank you for choosing us Tim. We are glad we were able to help you with your insurance needs. We are always here to help. Have a great week!"
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Nonnie Compton

September 11, 2026

5  out of  5
rating by Nonnie Compton
"Super friendly, very fast service. Good rates."
We responded:
"We’re so grateful for your kind review! It means a lot to our team that you took the time to share your feedback.

"
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Brenda Gutierrez

September 10, 2026

5  out of  5
rating by Brenda Gutierrez
"Muy buen servicing lo recomiendo"
We responded:
"Thank you so much! We really appreciate your support and are thrilled you had a great experience with us.

"
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RAMONA WUOLLET

September 8, 2026

5  out of  5
rating by RAMONA WUOLLET
"Responsive, helpful, and respectful throughout the process of transferring our policies. Great communication and excellent customer service!"
We responded:
"We truly appreciate you taking the time to leave a review. Thank you for your kind words—we hope to see you again soon!"